Be sure to checkout our FAQs page first if your question is about our IPL handset. 

Our accounts/live chat is monitored from approximately 8am-10pm AEST. We aim to respond to all customer enquiries as quickly as possible, but the below turnaround times can be used as a guide:

Live chat: 1 minute

Social Media: 1-2 hours

Emails: Within 24 hours

For questions or queries about current or previous orders, please contact us at customercare@happyskinco.com. For all other enquiries, please use hello@happyskinco.com